Call@Doc Telehealth — Care that comes to you

Health Connected. Care United. Connect with an Australian‑registered doctor by secure video or phone—no waiting room required.

Telehealth at Call@Doc means connecting with a qualified, Australian‑registered doctor by secure video or phone—no travel, no waiting room. From everyday concerns to ongoing care, our clinicians can evaluate your symptoms, make a diagnosis, discuss treatment options, and, when appropriate, provide scripts and referrals—all without a face‑to‑face visit.

What telehealth can cover (when clinically suitable):

• General medical consultations and follow‑ups

• Ongoing management of chronic conditions

• Medication reviews and eScript renewals

• Specialist referrals

• Pathology and radiology requests

• Advice on common skin, respiratory, and minor ailments

How it works

1. Book: Pick a time that suits and tell us what you need.

2. Consult: Join a secure video call or receive a phone call from your doctor.

3. Receive: eScripts, certificates, pathology/imaging requests, and referrals—when clinically appropriate.

If an in‑person examination is the safer option, your Call@Doc doctor will advise next steps.

Benifits of Telemedicine

An online consultation with CALL@Doc as an alternative to a face-to-face visit with a doctor has many benefits, including:

• No travel expenses, or lost time due to travel

• Less time away from work to attend a consultation

• No exposure to other patients who may have contagious illnesses

• Less waiting time to get a consultation if there is a long waiting time to see your usual doctor face-to-face.

• Prevention of the possible spread of coronavirus that may endanger people who are vulnerable, aged, or have pre-existing health conditions

• Privacy

Please remember that consultations provided by Call@Doc are not suitable in the case of medical emergencies requiring urgent treatment. In the case of emergencies, please contact your local emergency services immediately ot call 000