Certificates • Telehealth
Medical Certificate
Valid medical certificates for work or study—issued by Australian clinicians via secure telehealth, when clinically appropriate.
What’s included
- Short clinical assessment to confirm suitability
- Certificate issued digitally (PDF/email) when appropriate
- Clear guidance on evidence required (if any)
Important: Issuing a certificate is at clinician discretion and may not be appropriate in all cases. If this is urgent, call emergency services.
Frequently asked questions
Service‑specific
Can I get a certificate for today?
Yes, same‑day may be possible depending on clinical assessment and availability. Your clinician will advise during your consult.
How is the certificate delivered?
Digitally via secure email as a PDF. Ensure your email is correct at booking.
Will my workplace accept it?
Certificates comply with Australian requirements. Individual workplace policies vary—please check if you have specific documentation needs.
General CALL@Doc FAQs
What counts as after‑hours and how is the +25% applied?
After‑hours includes weekday evenings (6:00 PM–8:00 AM), weekends, and NSW public holidays. A 25% uplift applies during these times. See: After‑hours fee details.
Are Medicare rebates available for telehealth?
Eligibility depends on your circumstances and current Medicare rules. Where applicable, we’ll advise during your consult.
Do I need ID or medical history to book?
Yes—photo ID and relevant history may be required to ensure safe care. You’ll be guided through secure submission during booking.
How fast will I receive my eScript or certificate?
Most documents are sent shortly after the consult if appropriate—often the same day.
Can you prescribe Schedule 8 or restricted medications?
Some medicines have additional requirements or may need an in‑person review. Your clinician will advise case‑by‑case.